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PETROSOL equips managers with skills

fuel-station

PETROSOL, an emerging indigenous Oil Marketing Company (OMC), committed to quality and safety, has organised a training programme to equip its fuel station managers with the skills to deliver delightful service to customers in a safe service environment.

 The training which took place in Accra brought together the managers of its thirty-eight fuel stations across the country. They were taken through customer service quality management, product quality management; health, safety, security and environment (HSSE) management, as well as station business viability analysis and it was facilitated by Petroleum Management & Safety Consult, a petroleum business management firm.

According to the Chief Executive Officer (CEO) of PETROSOL, Michael Bozumbil, the training was part of a series of capacity-building programmes lined up to build the competence and skills of its staff, especially those in the frontline of service delivery, to ensure that its cherished customers receive the best service in a safe environment.

Explaining further why PETROSOL is so committed to service quality and safety, Mr Bozumbil indicated that “as a proud indigenous company, PETROSOL believes that quality is universal, therefore, there should be no lowering of standards just because one is indigenous. Indeed, the responsibility is even greater for us than the foreign operators, since we have a greater stake in this economy. Therefore PETROSOL is constantly working to ensure that our consumers receive value for money by putting in place continuous quality improvement measures, as well as ensuring that the right quantity of petroleum products is dispensed to the consumer.

Thankfully, this effort is being recognised and appreciated by the consumers because increasingly the Ghanaian consumer is demonstrating trust and confidence in the PETROSOL brand as we see an increasing patronage in the midst of the stiff competition”.

PETROSOL is one of the few OMCs with a wide national coverage. Currently, apart from the Volta Region where it will be commencing operations very soon,

PETROSOL operates in all the other nine regions of Ghana. Its head office is in Accra but it has zonal offices in Takoradi, Kumasi and Tamale.

Source: http://graphic.com.gh/business/business-news/50248-petrosol-equips-managers-with-skills.html#sthash.U5Lfnrwh.dpuf

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Reporting Oil and Gas project was launched on 4th June 2009atTakoradi, Western Region, Ghana by Penplusbytes (PPB – www.penplusbytes.org) with the vision of providing a one stop online information and knowledge about Ghana’s oil and gas sector
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